Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for choosing The Last Correspondence.
Each story experience is carefully prepared and assembled before shipment. Because many of our products contain multiple story components, production and shipping timelines may vary depending on the experience purchased.
Processing Times
Orders are typically processed within 3–5 business days unless otherwise noted on the product page.
Preorders and limited releases may require additional production time. Estimated shipping timelines will be provided at the time of purchase.
Shipping Locations
At this time, The Last Correspondence ships within the United States. Additional shipping destinations may become available in the future.
Shipping Confirmation
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, when available.
Delivery Times
Delivery times vary based on your location and the shipping method selected during checkout.
While we make every effort to ensure prompt delivery, The Last Correspondence is not responsible for delays caused by postal carriers, weather conditions, customs processing, or circumstances beyond our control.
Story Installments
Many of our story experiences are designed to unfold over time.
Rather than receiving all correspondence at once, readers may receive multiple mailings delivered over several weeks. The expected delivery schedule for each experience will be provided on the applicable product page.
Because installment-based experiences are intentionally delivered over time, individual delivery dates may vary slightly based on postal service performance and shipping conditions.
Incorrect Shipping Addresses
Customers are responsible for providing accurate shipping information at checkout.
If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply before the package can be resent.
Lost or Damaged Shipments
If your package is lost, arrives damaged, or appears to be missing, please contact us within fourteen (14) days of the expected delivery date at hello@thelastcorrespondence.com.
Questions
For shipping-related questions, please contact: